English to Care was created so that health-care professionals can administer care to sick, vulnerable and often anxious patients and their families with the English language skills needed.
Its core values and objectives for health-care professionals are:
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A sincere attitude and vocation to want to serve.
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To develop a professional relationship based on trust, authenticity and respect is at the centre of what English to Care teaches.
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Clinical care centred around compassion and empathy.
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To be able to communicate in a time-pressured environment and where there is a limited amount of time to get to know someone.
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To respect cultural and ethnic beliefs, giving individuals the choice in how they want to be treated.
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To communicate accurately and clearly so there are fewer clinical mistakes.